Rose Brand Reviews

I ordered some fabric from Rose Brand, the delivery was—wait, I actually expected it to be more of a hassle, but it wasn’t. The tracking kept updating like it should, and the box arrived on the exact day they said it would, so that part was easy.

I’m taking off one star because the packaging looked a little rough when it got here, but luckily everything inside was fine. I’d order from them again, especially if I needed something to arrive by a certain date

The box showed up looking really neat... nothing was bent or messed up at all.

I needed a custom size, and to their credit, they were flexible about making it work. It did take a bit of back and forth to get all the details sorted out, which was fun in the way these things always are, but the staff did answer my questions and the final order turned out fine. It definitely wasn’t the fastest process on earth, but overall, I’d probably use them again

I ordered from rosebrand.com and ended up needing to return one item. The return did go through eventually, so I can’t say it was a total hassle, but it definitely wasn’t super smooth. I had to keep checking back for updates, and the replies I got weren’t always consistent, which was annoying. One person would say one thing, then another response made it sound a little different. Customer service was polite, but not very fast, and I wish the whole process had been clearer. Not the worst experience, but it could definitely be easier

I had a project consultation with Rose Brand, it went really well. They actually listened to what we needed — which, sadly, isn’t always a given — and gave straightforward, useful advice without turning everything into a confusing mess. They were quick to reply too, so that was a nice change. Overall, they clearly knew what they were talking about and seemed genuinely interested in helping, which I appreciated.

They did have samples available, but there just weren’t that many to choose from.

My order showed up just the way I requested it, with every item included and nothing mixed up. I really appreciated that the details were spot on, from the correct quantities to the items matching what I picked. Super smooth experience overall

The tech support was really helpful and walked me through the setup quickly. It just took a bit longer than I expected to get started

I ordered some curtain hardware from Rose Brand for a straightforward install, and for what I needed, it’s been a solid choice. The pieces felt sturdy right out of the box, not cheap or flimsy, and everything went up without any real hassle. I’m not sure I’d have the same opinion if I were doing a huge commercial setup, but for my space it’s holding up well so far and I’m happy with it.

I ordered some fabric and a few small supplies from Rose Brand, the prices were decent compared to other places I looked. The quality was actually better than I expected, so no complaints there. Just a heads-up for anyone ordering: shipping isn’t exactly cheap, and the checkout process was a little clunky, so pay attention before you place the order. Overall, I still feel like it was worth it and I’d probably buy from them again, but those little issues are worth knowing about

I ordered a few things from rosebrand.com and the actual items were totally fine once they arrived. Packaging was neat, nothing looked damaged, and everything matched what I expected. The only thing that threw me off was the lead time. It ended up coming later than I’d planned for, and even being off by a few days made it harder to line up with the rest of my schedule. Not a huge disaster, but if you’re ordering for a specific install date or event, I’d give yourself a little extra cushion.

The staff were helpful and definitely seemed to Know what they were talking about. They answered my questions well, but it did take a little longer than I expected to get clear info. Overall not a bad experience at all, I just wish the help had been a bit Quicker.

I found what I needed quickly, which was a relief because I’m always a little worried I’m going to click around and get fooled by something confusing or shady. The site was easy to get around and straightforward

Shipping was faster than I expected. My order showed up with no issues, and the tracking was easy to follow the whole way. Happy with how smoothly it all went!

Everything was just like the description said, I didn’t run into any surprises.

I reached out to Rose Brand for a quote and, like I said, it came back quick. It wasn’t instant or anything, but for what I was asking about, the timing felt totally reasonable.
I did have to follow up once about a small detail, but they got back to me and cleared it up without making it a big thing. Like I said, smooth overall, and I’d use them again...

From what I could tell, the communication was clear overall, and I usually got answers without needing to follow up a bunch. There was one small detail that confused me a bit, though I’m not totally sure if that was on their end or just how I read it. Either way, the experience was fine overall.

I ordered some fabric for a small project, and to be fair, the quality itself was totally fine. The only thing is the color looked a bit darker in person than it did on the website. It wasn’t a huge problem for what I needed, but I do wish the photos had been a little closer to the actual shade.

I had an issue with my trade order and reached out to support. They got it sorted quickly, which to me shows they’re on top of things when it matters. Overall, it was a smooth experience.

I had a question about my order, so I reached out to them and they got back to me quickly. The reply was clear, and they were friendly about it too. It took one extra message to get everything fully sorted, but the service was good and I’d be fine ordering again